Terms of Service
Effective Date: January 1, 2025
1. Introduction
Welcome to notaryvista ("we", "our", "us"). These terms govern your use of our website at notaryvista.biz, and our services offered through it, including appointment scheduling, document requirement lists, and updates on service status.
2. Services
2.1 Appointment Scheduling and Notarization
Our online booking system allows you to schedule appointments for notarization at Suite 1101, Salesforce Tower, Plot No. 2159, Marasi Drive, Business Bay, Dubai, United Arab Emirates. You must provide accurate information and the required documents as listed during booking.
We may update service procedures and requirements at any time. We will notify you of material changes via our website.
Rescheduling is available up to 24 hours before your appointment by contacting our contact page. No refunds are offered for missed appointments, due to reserved time slots and resource allocation.
2.2 Digital Informational Products
We offer digital guides and checklists related to notarization procedures ("info-products"). You may cancel a purchase within 14 days of download for a full refund, provided you have not accessed the content. To request a refund, contact us via our contact page. Approved refunds will be credited to your original payment method within 7 business days.
2.3 Physical Goods
We may offer physical items, such as document seals or office supplies ("goods"). You may request a refund or swap within 14 days of receipt if the item is unused and in its original packaging. You are responsible for shipping costs. Upon receipt and inspection, we will credit your original payment method within 7 business days.
3. Refund Policy
This section provides detailed information on refunds for each category of our offerings:
- Services: No refunds available for appointment fees. You may reschedule up to 24 hours before the appointment.
- Digital Informational Products: Full refunds within 14 days if content remains unopened.
- Physical Goods: Full refunds or swaps within 14 days if unused and in original packaging; shipping costs apply.
All approved refunds will be credited to the original payment method. Processing times may vary but generally occur within 7 business days.
4. User Obligations and Conduct
You agree to comply with all applicable laws and provide accurate information. Any misuse of our services may result in suspension or termination of your account.
5. Liability
To the fullest extent permitted by law, notaryvista is not liable for indirect or consequential damages arising from the use of our services.
6. Changes to Terms
We may revise these terms at any time. The updated version will be effective upon posting on notaryvista.biz. Continued use of our services constitutes acceptance of the revised terms.